Shipping Policy

Elemental Stories ships within India only and uses reputable courier companies. 

Please note we require a signature for any goods delivered, at which point responsibility for your purchased goods passes to you. If a third party recipient takes delivery on your behalf then you accept that evidence of a signature by them (or at that delivery address) is evidence of delivery and fulfilment by us of our obligation, and transfer of responsibility in the same way.

Further, we may at times be unable to deliver the confirmed order(s) to you and the reason for the same could be inclusive of but not limited to the following:

  1. unavailability of the relevant product;
  2. failure of the concerned manufacturer/supplier/designer/importer to deliver relevant product to us;
  3. poor/improper/defective quality of the relevant product ascertained through our quality audit process; and
  4. inaccuracies or errors in product or pricing information. In the event of any circumstance(s) as aforementioned; you shall not be entitled to any damages or monetary compensation.In the event we are unable to deliver the confirmed order(s) as mentioned herein above and the payment for such order(s) has been made by you through your credit/debit card, the amount paid by you while placing the order(s) on the Site will be reversed back in your card account.

    SHIPPING DURATION

    You will receive an email and/or text message with tracking details once your order has been dispatched. Shipping duration depends on location. The transit time for metros is generally 2-4 days while other destinations could take up to 5-7 days to reach. 

    Orders are not shipped on weekends or holidays. 

    While we use reputable couriers and work around the clock to ensure your order reaches in time, Elemental Stories cannot be held responsible for shipping delays due natural disasters, strikes, bank holidays or situations beyond our control.

    SHIPPING CHARGES

    Our Charges are on weight basis

    • Upto 500 Grams 41rs INR
    • Upto 1kg 77rs INR
    • Every Extra Kg is Charged at 75rs INR
    • Shipping is automatically calculated at Checkout